Let go……

A recent first time manager, this friend of mine was faced with a very interesting situation. On the fast track, you got to meet her to realise how remarkably focussed she is, taking lots of initiatives and just moving everything and everyone to get stuff done.  Loves being in control, in complete know of all that is relevant. These attributes came very naturally to her and contributed largely to her elevation. Simply superb, what more could one ask for! Unfortunately just about 6 months into the position, all began to go horribly wrong. Performance numbers trending south, lower customer satisfaction and team health index. Determined to set things right, she decided to get back to her old ways, work harder and tougher, drive and do more of the same - after all that had been her tried